Terms of Service
Last Updated: December 01, 2025Please read these Terms of Service ("Terms") carefully. By accessing the Reesurf website or engaging our services, you agree to be bound by these Terms. These Terms govern the professional relationship between you ("Client" or "User") and Reesurf LLC ("Company", "We", or "Us").
1. Scope of Services
Reesurf LLC provides digital consultancy, software engineering, design, and security auditing services.
- Custom Engagements: Specific deliverables, timelines, and costs for client projects are defined in separate Statements of Work (SOW) or Proposals. In the event of a conflict between these Terms and a specific SOW, the SOW shall control regarding that specific project.
- Product Separation: Please note that our proprietary software products operate under their own specific End User License Agreements (EULAs). These Terms apply strictly to your engagement with Reesurf LLC as a service provider and your use of this website.
2. Intellectual Property Rights
Client Ownership: Upon full payment of all applicable invoices, ownership of the final deliverables created specifically for the Client (such as custom website code, visual assets, and strategy documents) transfers to the Client.
Reesurf Ownership (Background Technology): Reesurf retains all rights, title, and interest in its background technology, pre-existing code, methodologies, and proprietary tools used to create the deliverables. The Client receives a non-exclusive, perpetual license to use these background technologies solely as part of the final deliverable.
Portfolio Rights: Unless a Non-Disclosure Agreement (NDA) specifies otherwise, Reesurf retains the right to display the final work in our portfolio and marketing materials to demonstrate our capabilities.
3. User Obligations & Conduct
To ensure a secure and professional environment, you agree not to:
- Use our services for any unlawful purpose or to solicit others to perform or participate in any unlawful acts.
- Infringe upon or violate our intellectual property rights or the intellectual property rights of others.
- Submit false or misleading information.
- Upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service.
4. Confidentiality
We respect the confidentiality of your business. Reesurf agrees to keep all non-public information provided by the Client strictly confidential and will not disclose it to third parties except as necessary to perform the services (e.g., trusted hosting providers) or as required by law.
5. Payment & Cancellations
- Invoicing: Services are billed according to the schedule outlined in your project proposal.
- Late Payments: We reserve the right to suspend services or withhold final deliverables until all outstanding invoices are cleared.
- Refunds: Due to the custom nature of our engineering and design work, fees are generally non-refundable once work has commenced, except where explicitly stated in a project contract.
6. Disclaimer of Warranties
Our goal is to build solutions that last, and we adhere to high professional standards. However, in the world of technology, 100% perfection isn't possible.
- Our services are provided on an "as is" and "as available" basis. We guarantee professional effort, but we cannot guarantee that every service will be uninterrupted, timely, secure, or error-free.
- We cannot guarantee specific commercial results from our services (e.g., specific sales outcomes or SEO rankings). Your business success depends on many factors outside our control.
- We are not responsible for the failure of third-party services (like hosting providers or external APIs) that may affect your project, although we will always work quickly to mitigate those issues.
7. Limitation of Liability
We are committed to resolving problems fairly, but we must limit the maximum financial risk to the company.
To the fullest extent permitted by law, Reesurf LLC shall not be liable for any indirect damages, including lost profits, lost data, or similar intangible losses arising from the use of our service.
Fair Cap on Liability: In the unlikely event of a financial dispute, Reesurf LLC's total liability to you will not exceed the total amount you have paid to Reesurf LLC in the last six (6) months for the services directly related to the claim. This ensures our liability is always proportionate to the fees you have paid us.
8. Indemnification
You agree to indemnify, defend, and hold harmless Reesurf LLC and our partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand (including reasonable attorneys’ fees) made by a third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Reesurf LLC is registered.
10. Contact Information
Questions about the Terms of Service should be sent to us at:
- Legal & Privacy: legal@reesurf.com
- General Inquiries: hello@reesurf.com